![]() 10/30/2015 at 09:19 • Filed to: None | ![]() | ![]() |
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River Oaks Chrysler Jeep in Houston basically gave a customer’s Jeep Grand Cherokee SRT to a random guy off the street because he asked for it.
Literally. He asked for it.
He just kept asking employees if his Jeep was ready. He got to the cashier and they gave him the keys while he bluffed that he was getting his credit card out of the car (it was probably warranty work anyway).
Allan Helfman (River Oaks is a Helfman dealership) interviewed said the SRT is worth “$40-50 grand”. Try again, buddy, because you’re probably going to be buying the the owner a brand new one, which sticker for $70K loaded.
![]() 10/30/2015 at 09:23 |
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HAHAHAHA
Idiots
![]() 10/30/2015 at 09:25 |
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Well, it’s got a tracking device, so if they acted quickly, it will probably come back, hopefully not too worse for wear.
![]() 10/30/2015 at 09:34 |
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Really old trick. We had a spate of them in my hometown back in the 90s. It was teamwork, lady would go in in the morning to have something small done on a car and would listen for people dropping off that were coming to pick up after work. She’d copy down whatever info she overheard. After shift change at the desk her boyfriend would go in and say he was there to pick it up but he needed the keys to get the wallet out of the car. They got 10ish cars IIRC before it hit the local paper. Got caught a couple towns over a couple months later trying to run the same scheme when it turned out the desk person knew the owner of the car and called the police while she was ostensibly 'finding the keys'.
![]() 10/30/2015 at 09:45 |
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Well, it’ll have a theft recovery on the carfax. I wouldn’t take it back.
![]() 10/30/2015 at 10:10 |
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Unfortunately, the ball is in the court of the dealer’s insurance company. If they recover it without signs of damage, it will be offered back with a warm handshake and maybe a minor token from the dealer.
If the owner refuses, he’ll have to take them to court for a lost value claim.
![]() 10/30/2015 at 10:12 |
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We need Steve Lehto in here
![]() 10/30/2015 at 10:15 |
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Yeah, maybe. My experience isn’t personal, it was a friend almost 15 years ago now, but he was hesitant to take his car back, but his insurance company told him tough shit.
![]() 10/30/2015 at 10:15 |
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Honestly, I’m shocked that this didn’t happen at the Audi/Porsche dealership where I worked.
![]() 10/30/2015 at 10:29 |
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I’m surprised it doesn’t happen more often. If a customer is not paying for the repairs, they don’t check ID or anything. All it would take is for someone to know the name of the customer and the type of car. And as noted elsewhere in the comments, you just have someone go in and eavesdrop.
But yes, the dealer will be on the hook here in most states since they are required to not return the vehicle to anyone but the owner (or the owner’s agent). The question is what the damages would be. If it was returned with no damage - or not recovered for a few days . . . .?
![]() 10/30/2015 at 10:35 |
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Yes. That’s my question. Even if it’s in good condition, a Theft Recovery looming on the carfax would worry me for future resale.
![]() 10/30/2015 at 12:55 |
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You just have to contest loss of value. Hire an appraiser and get it assessed. Lawyer to take them to court. Or, since the dealer is at fault, maybe they’ll be nice and just give him a new one.